Today someone barged into the IT helpdesk to bug a support rep to bug me (I’m helpdesk adjacent).
This would be fine, except, two weeks ago:
“Hey [person], making sure I’m clear about our meeting. Did you want this? (Screenshot of proposal of what we had discussed). And as for the other thing, is it something we can export (from this 3rd party you all paid money for without consulting IT)?”
Hey foggy what’s the status on the (3rd, unrelated) thing we discussed?
"Hey [person],
(Screenshot)
Is this the thing? It doesn’t seem to have everything you’d said it would. If I found the wrong thing can you tell me where the right thing is so I can address 3rd thing?"
2 WEEK SILENCE
Fucking barge in here like I owe you something. Answer my fucking questions or set up a meeting, dickwad. Ugh. Bad day, man. Bad day.
Our emails that followed
Hey foggy you seemed busy, is there a time we could meet to discuss?
"Hey person, as per my previous email:
[Copy and paste first email]
Can you answer this question please?"
Sorry I’m bad with technology. Here’s that answer
"Great thank you. Can you please address this?
[Copy and paste second email]"
Oh I’m not sure foggy let me ask I’ll get back to you
“Ok did you still need to meet?”
Haha public sector. Union. You’d be surprised who needs Network Admins/Engineers, Webmasters, Security Analysts/Engineers, Tech support.
If it has a union, and you have some financial wiggle room, take low pay. Get in that union. Argue like hell for competitive wages for your role. Profit.
Yeah, nothing that’ll take > ~4-5 hrs, for sure. Especially if anything else is on my plate.
🙂 I’m responsive if the request is clear. I make sure to subtly train people I’m in frequent contact with to send me requests in ways that will get them done in, usually, <5 minutes.
But SO many requests are, quickly, responded to with questions to get the necessary info to do it quickly. And these folks are usually not as fast to respond as I am, so… No SLA breach, waiting on requestor.
I am adamant about not beginning a new task with less than 2 hours remaining in the day unless the task will take less than 15 minutes.
Especially true for Fridays.
I use end of day time to prep for the next day so I can come in and hit the ground running. Faux-start the task up until you’d actually do work.
That being said, I’ll be clocking out in about 1.5 hours. Which is why I’m posting to Lemmy 😁
This is the way.
These days id prefer a developer produce negative lines of code without breaking anything.
hey whats up guys, tech lead here (as a millionaire)
Still twice as long to say as word wide web!
Hahaha. I purposely got a jibberish .xyz domain. If they ever ask for more than the $9.99 a year they can pound sand.
It is absolutely a dangerous life lol.
I keep everything backed up. It was a temporary purchase that I fully did not expect to last 5 years.
It’s literally been a clicker since day 1 lol.
No failures. No slow reads. Just a zombie beast.
I’m using a western digital refurb HDD. 14TB.
running 24/7 pretty much since the pandemic. It’s basically my media server.
They’ve been my go-to rec for like 6 years 😢
Their support is top tier, which is important when it’s important. But this complicates things. I’ll have to take a close look at the competition these days.
Damn. I always though they were one of the good ones.
They need to give 12 year olds versions of high profile areas to crush out on fortnight so we can see where the real danger areas are.
I personally don’t think gas is actually over $3.00/gal
Ubuntu is a good idea to get the new one of the best ones in the world and the other one is a little bit of a lot of people who are like a lot of people who are like that and I don’t know what to do with it but I don’t know what to do with it but I think they are going to be a good day to go to the store.
Smells like toast.