“Are they using the scroll wheel/directly scrolling with the touchpad, or using the scroll bar?”
They were, of course, using the scroll bar. I am now somehow responsible for design choices made at the level of the browser, because browsers have decided that the scroll bar should be nigh impossible to use. Yippee.
I recently had a complaint with a website:
“Users are having trouble scrolling!”
My response:
“Are they using the scroll wheel/directly scrolling with the touchpad, or using the scroll bar?”
They were, of course, using the scroll bar. I am now somehow responsible for design choices made at the level of the browser, because browsers have decided that the scroll bar should be nigh impossible to use. Yippee.