In addition to tracking the printer’s online or offline status, page count, and ink levels, your rented printer will look at the types of documents you’re printing (e.g., PDF, JPG, Word), the types of devices that initiated the print job, “peripheral devices,” and other “metrics” related to the service, the All-In Plan’s terms read. This is on top of the personal information HP collects upon initiating the plan, like your location and your company name (if you have one). By signing up for the service, the terms say, you “grant to HP a non-exclusive, worldwide, royalty-free right to use, copy, store, transmit, modify, create derivative works of and display [your] non-personal data for its business purposes.”
Good guy HP: Trying to save the planet by making their printers so bad no one wants to print anymore. 👍
So, public espionage, no one sane should accept this behavior for something they paid for.
Good way to get banned from large corporations. I know my compliance department isn’t going to trust language like that.
Two words: Corporate Espionage.
Anyone whose business plans overlap with HP’s even a fraction should run for the fucking kills and buy Brothers.
I feel like corps have gotten bored with “you will own nothing and you will be happy” and moved on to “you will be owned and you will be happy.” Like, damn, people are absolute livestock in a freaky fucked-up way. You “buy” something and it sits there extracting value from you. You “rent” something and it gets to enjoy the utility you provide, for a time.
Just seems like “ownership” is totally screwed-up wrong, y’know? One can’t have anything any more, it’s all corporate property they let us pay to install into our own lives for them. grumblegrumblegrumble!
The whole printer-as-a-service thing felt odious from the get-go, so the first thing HP should have done was to front a whole lot of good faith: Don’t spy on the customer. Don’t sell the data you get. Encrypt all data that gets passed between printer and HP and don’t look at anything except what is necessary to service the printer.
That HP couldn’t even make this step seems to imply they don’t care, or assume their customer base is just that easy to abuse, that it has to throw in lease terms, data collection and contrived inconvenience to halt service. That tells us the whole plan was created as a grift from the beginning, rather than a well-intended service that corrupted in time.
Maybe HP shareholders aren’t using enough lubricant.
TIL HP stands for Hostile to Privacy.
The first thing to do is not connecting a printer to internet.
