Doctrow argues that nascent tech unionization (which we’re closer to having now than ever before) combined with bipartisan fear (and consequent regulation) either directly or via agencies like the FTC and FCC can help to curb Big Tech’s power, and the enshittification that it has wrought.
We need to get rid of the notion that corporations first have a responsibility to the shareholders. The shareholders should be last, after the employees, the customers, and the safety of the general public.
But that’s not how capitalism works. The employees, customers and general public don’t invest any money in companies. Without money, no business.
The employees invest their time and time is money. The customers invest their money and their trust. The general public invests their tax dollars to create the infrastructure needed for the company to even exist in the first place.
And don’t tell me the employees get compensated for their time, because they create more value than they receive, hence, profits.
The shareholders, literally only invest money. They give the least and get the most.